Fingerhut.com Review

Several days ago I purchased a 32 piece set of dinnerware from Fingerhut.com. It was my first order from Fingerbut.com. Even though I have been shopping online for many years, I had never heard of Fingerhut.com before. I was attracted by its “50% off clearance price” promotion I saw at a deal hunter forum.

My first impression of Fingerhut.com was positive. Their website loaded very quickly, the front page design looked good, and the layout was clear so that it was very easy to find what I wanted to buy. Fingerhut.com sells assorted goods including apparel, electronics, toys, houseware, sporting goods, jewelry and so on. Most items are priced reasonably, particularly those items on sale and listed under the clearance category. If you can use an additional coupon on them, it is definitely a bargain. For example, the 32-piece dinnerware set I bought was priced $17.88 and after the “save an extra 50%” coupon, the price became $8.94. It was a steal! And what makes it sweeter is that they don’t charge tax in most states.

But their shipping fee is pretty annoying: $4.99 per item, which means the more items you order, the higher the shipping fees. And even more annoying is the fact that the shipping rate is not revealed until you finish filling out all the payment information. They use Fedex for shipping like many other web merchants. However, other online merchants provide free shipping or flat rate shipping, for example Amazon.com, Buy.com and Overstock.com.

Fingerhut.com accepts credit cards, and also provides their own Fingerhut credit service for customers to pay their bills by financing. Customers can also choose to make a payment by entering their bank routing number and checking or savings account number. However, they don’t accept online payment services such as Google checkout or Paypal. Another annoying thing at Fingerhut.com is that they do not allow shoppers to checkout as a guest. Instead they force every shopper to create an account to checkout.

Their customer service processes orders relatively quickly. In-stock orders are shipped out within 3~5 days. After the order has shipped out, they will inform you with an email containing tracking numbers for the shipment. So far I have never tried to return or exchange any orders, so I don’t know if their customer service is helpful or friendly.

These days there are always several promotion coupon codes for Fingerhut.com available on the internet. Usually the discounts are available to everybody. So before you shop at Finger.com, don’t forget to Google for “Fingerhut coupon”. Another way you can save a couple of dollars is to shop Fingerhut.com through online reward programs. For example, Big Crumbs gives up to 6.3% cash back and Mr rebates gives 4% for shopping at Fingerhut.com.